Why Won’T My Alexa Connect To My Phone?

How do I find my devices on Alexa?

To discover smart home devices using a skill, in the Alexa app:Go to the menu, and then select Skills.Find the skill for your device, and then select Enable.

Follow the on-screen instructions to complete the linking process.Ask Alexa to discover your device..

How do I get Alexa back online?

Update the Wi-Fi Settings for Your Echo DeviceOpen the Alexa App .Select Devices .Select Echo & Alexa.Select your device.Select Change next to Wi-Fi Network and follow the instructions in the app.

How do I connect my echo to my phone?

Pair Your Phone or Bluetooth Speaker to Your Echo ShowSet your Bluetooth device to pairing mode.Say, “Go to settings,” or swipe down from the top of your Echo device’s screen and select Settings.Select Bluetooth, and then select your Bluetooth device from the list.

Why wont my Alexa connect to my phone?

Troubleshooting Echo Auto Bluetooth Connectivity Wait 30 seconds, and then plug it back in. For Android phones: Turn on Airplane mode on your phone. … Go to your Echo Auto settings in the Alexa app and forget the device. Then go to your phone’s Bluetooth settings to check if your phone is connected to Echo Auto.

What to do if Alexa is having trouble understanding?

Here are 5 things to try to fix it:#1. Wait a few hours and then try asking Alexa something again. … #2. Unplug the Echo device and plug it back in. … #3. Make sure Alexa is still connected to the internet. … #4. Ask Alexa to check for a system update. … #5. If all else fails, try a full reset of your Echo device.

How do you put Alexa echo in pairing mode?

Use the Alexa app to pair your phone or Bluetooth speaker with your Echo Device.Put your Bluetooth device in pairing mode.Open the Alexa app .Select Devices .Select Echo & Alexa.Select your device.Select Bluetooth Devices, and then Pair A New Device.

Why won’t Alexa find my device?

Restart your Alexa device and your smart home device. Disable and re-enable the skill for your smart home device in the Alexa app. Disconnect your smart home device using the Disable option for your device in the Alexa app. Then, re-enable your smart home device again.

How do I connect my phone to Alexa?

Pair Your Phone or Bluetooth Speaker to Your Echo DevicePut your Bluetooth device in pairing mode.Open the Alexa app .Select Devices .Select Echo & Alexa.Select your device.Select Bluetooth Devices, and then Pair A New Device.

Can you connect Alexa to WIFI without app?

If you want to connect your Alexa device with the Wireless Internet network without using Alexa App. Then, you will need to have an active and fast internet network. Your Alexa Device always connects and works well with dual bandwidth internet router devices.

Does Alexa need to be connected to a phone?

Yes and no. You need a smartphone to set up the Alexa connect on the local wifi. You set it up using the Alexa app and go to settings and set up a new device. … You need a smartphone to set up the Alexa connect on the local wifi.

Why isn’t my Alexa playing Bluetooth?

Open the Alexa app and hit Settings. Tap on your Echo device, select Bluetooth and Clear all paired devices. To re-pair the devices, say “Pair” around Alexa to place the Echo in discovery mode. Next, head to the Bluetooth settings on your device or app in order to pair, as normal.

How do I pair Amazon Echo?

Pair the Amazon Echo with Bluetooth speakersPower on the speaker and put it in pairing mode.Go to alexa.amazon.com in a web browser or open the Amazon Alexa app on iOS or Android.In the left menu, select Settings.Under Devices, select the Alexa device you want to pair with the speaker.Select Bluetooth.More items…•

Why can I not set up my Alexa?

Check that your device is connected to Wi-Fi. Check that you have the latest version of the Alexa app. Restart your Echo device. Reset your Echo device.

Why won’t my echo dot go into setup mode?

Use the paper clip to press and hold the reset button (located at the base of the device) until the device turns off and on again. The light ring should turn orange, and the device will then enter setup mode. Once you complete this process, your first-generation Dot is reset.

Why is my Alexa saying she is having trouble understanding?

The “I’m having trouble understanding you” error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you’re saying. It could be because you lost the wireless connection, or perhaps your internet service is down. There may even be an issue on Amazon’s end.

Where is the reset button on Amazon Echo?

First-generation Amazon Echo: Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The light ring on the device will turn orange and spin, signifying that it properly reset.

How do I connect my Android phone to Alexa?

Open the Alexa app and select Settings. Select your device, and then select Bluetooth > Pair a New Device. Your Echo Dot enters pairing mode. When Echo Dot discovers your Bluetooth speaker, the speaker appears in the list of available of devices in the Alexa app.

Can’t connect to echo Bluetooth?

Connect your phone to Echo and Alexa over BluetoothStart with your iOS or Android smartphone or tablet.Go to the Settings menu and open the Bluetooth settings menu – ensure Bluetooth is turned on and the device is in the vicinity of your Amazon Echo.Say, “Alexa, pair”.More items…

Why isn’t my Alexa connecting to WIFI?

Make sure that your Echo device is within 30 feet (or 10 meters) of your wireless router. Check that your Echo device is away from any devices that cause interference (such as microwaves, baby monitors, or other electronic devices). … If other devices can’t connect, restart your Internet router and/or modem.